Our core values define who we are and our every action.

We believe:

The greatest luxury is working directly with skilled people who understand you, offering a sense of connection and attention that’s increasingly rare in today’s world.


Browsing infinite products online is solitary and tedious, not luxurious. By blending personal service with great technology, we can make the mundane magical.


Privacy is essential to personalization. We consider ourselves trusted, discreet custodians of your data, not harvesters or sellers of it.


Integrity means doing what’s right. We aren’t here to sell more products people don’t need. We’re here to provide an exceptional experience, even when it means recommending a member not buy something.


Together, we can lessen the environmental impact of fashion by reducing purchasing errors and waste, and giving donated items meaningful second lives.

We respect your privacy and will not share this information.